Nine Steps to Acing a Job Interview

by Penelope Trunk

A good way to think about the
process of getting a job is that a resume gets you in the door, and an
interview is where you close the deal.

Here are nine ways to ace an
interview and get the job:

1. Tell good
stories.

When someone says, "Tell me
about yourself," they don’t want to hear you rattle off a list of what
you’ve done or what you’ve accomplished. People want stories. Stories are what make you stick in people’s minds.

The problem is, most people
can’t figure out a story to tell about themselves, so they start listing facts.
This is boring, and research shows that listing facts about ourselves instead
of telling stories actually makes us feel disjointed — which is, of course, no
good in an interview. Compelling stories make us believe in ourselves. So find a
story arc to your career, and tell it during every interview.

2. Understand
the behavioral interview.

When someone asks you a question
that begins, "Tell me about a time when…" it’s a cue that you’re in
a behavioral interview. There are established ways to answer this type of question.

The interviewer is trying to see
how you acted in the past, which is a good predictor of how you’ll act in the
future. You need to tell the interviewer about a situation you encountered, the
action you took to solve the problem, and quantify the results. This is called the
STAR response
— Situation or Task, Action, Results.

3. Ask
questions at the beginning, not the end.

Don’t wait until the end to ask
good questions. What’s the point? You just spent the whole interview telling
the person you’re right for the job — it’s a little late to be asking
questions about the job, right? So ask your questions at the beginning. And then use the
answers to better position yourself for the job during the interview.

At the end, when the interviewer
says, Do you have any questions?" you can say, "No, I think I asked
everything I needed to ask at the beginning of the interview. But thank
you" instead of thinking of a pile of pseudo-questions

4. Stop
stressing about your MySpace page.

Look, there’s nothing we can do
about the fact that nearly every college kid is writing stupid things to his
friend and posting it on MySpace or Facebook.

Hiring managers care less and
less about these pages; it’s not earth-shattering news to human resources that
college kids do stupid things. Which is lucky, because often, trying to clean up an online footprint is a lost cause.

So instead of worrying about
what you did in the past, focus on what you’re doing now. Write articles
online, or write a blog — do anything that will come up higher on Google than
your prom date photo. Getting your ideas at the top of a search is the way to
impress an interviewer. You want to get hired for your ideas, not your clean
record on MySpace.

5. Explain
away job hopping and long gaps.

It doesn’t matter what you do
with your time as long as you’re doing productive, interesting things. So a gap
is fine, as long as you can talk about what you learned, and how you grew
during the gap. And job hopping is fine as long as you can show you made a
significant, quantifiable contribution everywhere you went.

6. Present a
plan.

Show the interviewer that you’ve
done a bit of thinking about the company and the job. Brendon Connelly at
Slacker Manager suggests that you go
to the interview with a plan
for the first three months you’re in the job.

Show some humility — say,
"This is just something I came up with that we might use to get the
interview started." Of course, you can only do this if you know a lot
about the job. But the best way to get the job is to know a lot about it.

7. Manage your
parents.

It’s common today for parents to
be involved in their twentysomething child’s job hunt. Parental involvement is
so ubiquitous during interviews for summer internship programs that companies
like Merrill Lynch will actually send an acceptance letter to a parent if the
candidate requests one.

But some parents hover so close
by that they make their kid look incompetent. Get help from your parents, but
don’t get too much. Check out CollegeRecrutier.com to find out where your parents fall on the spectrum.

8. Play to
stereotypes.

You’ll probably interview with
more than one person. And each person you talk with will have some sort of
personal agenda that will infiltrate your interview. Your job is to identify
the type of person you’re talking to so that you can give the type of answer
they’re looking for.

Understanding Myers-Briggs
personality types
will be helpful. But also take a look at Guy Kawasaki’s hilarious
list of interviewer stereotypes
and how to wow each type with your answers.

9. Practice. A
lot.

An interview isn’t an
improvisation — it’s a rehearsed performance. And it’s no mystery what the most common interview questions are, so prepare you
answers. Even if you end up fielding a question you didn’t anticipate, surely a
version of one the 50 answers you did prepare will work with the surprise
question.

You can practice with a friend,
or you can go back to your college counseling office, which will probably help
you out no matter where you are in your career. But Alexandra Levit at Water Cooler Wisdom recommends using InterviewTrue to
practice on video.

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